While many businesses encourage customer feedback, it’s not every store that helps community members turn a profit.

While many businesses encourage customer feedback, it’s not every store that helps community members turn a profit.

Yet that’s exactly what Lost and Found Again consignment shop at 225 W. Main St. has done since opening its doors in May.

“In our first 13 weeks, we will have paid out over $7,000 in commissions to people in the community who have brought in items for us to sell,” said Matt Rossiter, the co-owner of the 10,000-square-foot shop, which held its official ribbon cutting and grand opening on Aug. 16. “I’d say the business has been pretty successful for us and for them.”

While many of the used and antique items on sale at Lost and Found Again were discovered at auctions and flea markets by Rossiter and his business partner Mark Collings, more and more of the store’s merchandise is coming from the community.

“In a lot of respects, we’re like a higher-end thrift store,” Rossiter said. “But I think what makes us different is how we partner with people to provide something for everyone, whether it’s a $15 garden tool or a $1,500 piece of nice, antique furniture.”

Rossiter said he and Collings work with their community partners to arrive at a fair selling price for each item based on its condition and the expected demand.

Lost and Found Again then agrees to display the items in their shop for up to 60 days.

If the item sells, consignees are notified within 48 hours and the store holds onto 25 percent of the sale price or $10, whichever is greater. Payments to consignees are issued by check each Friday.

If the item does not sell in 60 days, consignees are notified and must pick up their item within seven days. A $5-per-day fee is attached on items not claimed by the eighth day.

Electronic items, china and knick-knacks are not eligible for consignment, Rossiter said. Clothing is limited to what the owners determine to be unique or interesting.

“We think it’s a fair arrangement and it allows us to find some really unique merchandise, like a saddle we just had come in or musical instruments, sports memorabilia and some other items you just never expect to find.”

Lost and Found also has been partnering with the community on weekends when it hosts an outdoor flea market.

The store offers the public a chance to sell their own wares at one of 21 10-foot-by-15-foot flea market spaces available around the building on Fridays, Saturdays and Sundays for $15 each. Food sales are excluded from the flea market.

“The flea markets have been going well, although the heat and rain have been beating us up a bit,” Rossiter said. “Hopefully, with the cooler weather this fall, we’ll start seeing a much bigger turnout.”

Lost and Found Again is open Tuesday through Thursday from 10 a.m. to 6 p.m., Fridays from 10 a.m. to 7 p.m., Saturdays from 9 a.m. to 7 p.m. and Sundays from 10 a.m. to 5 p.m.

For more information, visit their page on Facebook.