Live from the field at Firefly.
Matt Moring’s trip to Firefly wasn’t moving in the right direction. During a bus ride to his camping site he’d realized his wallet was missing.
“I was expecting never to see it again,” he said.
On the third night of Firefly, Moring went to the festival’s Lost and Found, hoping it was there—and it was.
But he already knew that thanks to a Lost and Found database.
Benji Friedl is senior project analysis for Chicago based Crowdfind, a company specializing in reunited customers with lost goods. As a second-year partner of Firefly, they categorize and track lost items.
“We create this real virtual experience for customers,” Friedl said. “Customers at any time can check online. This way they aren’t wasting time getting pulled away from their festival experience.”
Visitors can check what’s in the Lost and Found through the Firefly app. From there they'll click on info and Lost and Found. Friedl said they’ve had 100 phones turned in since the first day of Firefly. He said cell phones, wallets, debit cards and keys make up the bulk of what’s lost.
If items aren’t claimed, Crowdfind sends out a social media blast, letting people know there are still items in the Lost and Found.
Moring was ecstatic to have his wallet back.
“I was really freaking out about it,” he said. “There’s money missing but I don’t really care.”