Delaware’s Division of Child Support Services began accepting payments by credit and debit cards through iPayOnline on Dec. 1.
The iPayOnline service allows employers and individuals to schedule and make child support payments securely over the internet using their bank account, credit card or debit card.
Users will be able to schedule one-time or recurring payments, keep track of pending payments, as well as be able to view their payment history and print account records.
Payments made through iPayOnline using a bank account are free. For service users choosing to make payments from a credit or debit card, there is a convenience fee of $3, plus 3 percent of the payment amount. During fiscal 2018, the division collected $86 million in child support payments on 80,000 cases.
“We are pleased to continue offering additional ways for individuals and employers to make child support payments in Delaware,” said Ted Mermigos, director of the Division of Child Support Services. “We hope to ease the burden of those paying child support by providing more options.”
For those looking to use the iPayOnline system to make payments, first-time users will need to register at deipay.dhss.delaware.gov/ipayonline.
Those with questions about child support or questions related to iPayOnline can call and speak to a Child Support Specialist from 8 a.m. to 4 p.m. Mondays through Fridays. In New Castle County, call 577-7171; in Kent County, call 739-8299; and in Sussex County, call 867-5386.
DCSS’s Automated Assistance Line is also available 24/7 with information in both English and Spanish. Customers will need their case number when they call.
For more, visit dhss.delaware.gov/dhss/dcse.