New Castle County offering options for last-minute tax bill payments
New Castle County Executive Matt Meyer, along with Chief Financial Officer Michael Smith, announced on Sept. 24 special arrangements for people seeking to make their property tax payments.
While the New Castle County Government Center will not be open to the public, a drive-up will be set up where taxpayers may drop off their payments without getting out of the vehicle.
This service will be offered from 8 a.m. to 4 p.m. Sept. 28 to Oct. 2, at the New Castle County Government Center, 87 Reads Way, near New Castle. Tax payments must be received no later than Sept. 30.
Other payment methods include third-party vendor Paymentus to pay using credit cards, debit cards or e-check services from a checking account with no fee; online at nccde.org, under “Online Tax and Sewer Payments”; by phone to 877-225-7351; by U.S. mail, no cash, to P.O. Box 782888, Philadelphia, PA 19178-2888; via banking institution with an electronic payment to New Castle County at P.O. Box 782888, Philadelphia, PA 19178-2888; and the 24-hour drop box in the front of the New Castle County Government Center.
County residents should include their account number with their payment so that it's applied timely and accurately.
Cash payments will be accepted, but county officials are discouraging cash payments, as change is not available while the building is closed. Any overpayments will be applied to the account as a credit toward future bills.
During the drop-off environment, traffic could be heavy, and residents should anticipate long lines. This is an opportunity for customers to bring their payments to the building while remaining safe in their cars.
For concerns, taxpayers can call 302-395-5340 and speak to someone in the Treasury Department. Due to the anticipated high call volume, increasing through Sept. 30, the Treasury Department also encourages people to reach out by sending an email to email@example.com.